FAQ

What’s your query about?

My account and my order

  • Browse through our wide range of products. When you find something you like select the relevant size and click on ‘Add to Cart’.
  • After you have added the product(s), click on the cart icon on the top right. You can either continue shopping or confirm the order.
  • From there login to your existing WEIRDEVER account and for new customers create a ‘New User’ account.
  • Now proceed to checkout, confirm your shipping address and select a mode of payment. For order confirmation click on ‘Place Order’.

  • A confirmation email and sms with order details will be sent to you on placing the order successfully.
  • Once the order is shipped you will receive another sms before your product(s) arrive.

  • Orders will be delivered within a maximum of 2-5 business days at your address depending on where you stay.
  • We deliver the products in fully sealed packages to ensure that the product may reach to you in the best condition.

Payments

  • All the transactions are done over a secure encrypted connection. Your money is safe with us.

  • You can place your order with cod (COD charges applicable)

  • You only pay what you see.

  • In case there is a payment failure please ensure that the information you have provided is correct (for e.g.: password for net banking, account details etc.)
  • If your account has been debited even after a failed payment it will be credited to your bank account according to the banking norms within 10 business days. For further assistance connect with us at care@weirdever.com

Shipping and tracking details

  • Orders will be delivered within a maximum of 2-5 business days at your address depending on where you stay.

  • We are charging flat 25 for shipping on all orders.

  • You can track your order once it has been dispatched from our warehouse. An email and sms will be sent with a link.
  • Tracking the order will also be available directly through the website.

Returns and Exchange

  • WEIRDEVER delivers product with zero defect guarantee. On a rare occasion when the fit of the product does not flatter you the most, we accept a return within 10 days from the date of delivery. Please visit our Returns page within the first 4 days from the date of delivery.

  • Within 3-4 days from the date of delivery and should reach our warehouse within 10 days.

  • For hygiene factor, we may refuse returns where it’s obvious that the item has been worn, washed or stained.
  • If in rarest situation you have received a defective product, don’t send it to us, unless confirmed by the Customer Experience Team. Send us images at care@weirdever.comand we will get back to you
  • You will have to self-ship your product through any courier service, preferably Speed Post within 3-4 days from the date of delivery and should reach our warehouse within 10 days. A bonus will be added to your WEIRDEVER wallet Which you can redeem on your later purchases.
  • We do not accept returns on bottom wear products for hygienic factors.

You can make a return if you face any one of the following cases:

  • It was delivered in a defective condition
  • If it is different from what you ordered
  • If you have received a wrong size

Your returns should meet all the following conditions:

  • The product is in an unused, unwashed and undamaged condition
  • Brand tags and labels are intact
  • Product to be returned with its original packaging.

*Products purchased on sale are not eligible for Returns/Exchange.

  • Product should be packed in original condition to prevent any loss or damage in transit. The product must be in unused condition with original tags attached. Keep a proof of the postage until we send you a confirmation of self-courier.

Courier the products to the below mentioned address:
WEIRDEVER
Address: 2/112A, Sree Colony,
KOLKATA-700092
STATE- WEST BENGAL
NEAR- JUBA SANGHA MAIDAN
CONTACT: +91 7439359254

Cancellation policy

  • Before the order is shipped your order can be cancelled by logging into your Weird Ever account, then clicking on Orders> Cancel Order.
  • If the order is already shipped we cannot do anything to cancel the order. To make changes in the order before it has been shipped feel free to connect with us at care@weirdever.com and we will try to do it for you!